Patience, Customer Service, or wishing humanity the best is a lost Art.

Frequently, older folks begin tripping at any suggestion by a youngster that they are losing some skill or another. Think of memory of family contact or events, even occurrences with those critical to our memory. We may not be as quick in mind or physically as in the past. Now, we seem so much slower in our response to their request.

Physically, we may use a cane or walker to get around. There is nothing like watching the impatience of someone waiting on someone requiring those tools to walk. Oh, they are fine initially, but their patience wears out as time goes on. You can almost see the willingness to assist in the beginning turn to annoyance after dealing with the older person after a while. It’s that they are on the move, and anything that slows them down affects their required life cycle speed, if you get my drift.

Don’t get me wrong. Most are glad to assist an older individual for a few minutes. Anything longer than that depends upon your relationship. It helps if it’s your grandson or other close relative.

As old timers, we can recall we were just like them. We always had something to do, somewhere to go, late for a meeting, or, heavens forbid, a date with the opposite sex. Like today’s youngsters, we were always in a hurry to be somewhere. Even if that somewhere was to hang out on the corner with our friends.

Customer service or general consideration of another person’s space in our orbit seems lost. Even if you have no handicaps, shopping in stores, eating in restaurants, or even going through the fast-food drive-through can be an experience. People seem not to have a minute to waste when getting your food. You better get in the habit of checking your bag to see if they completed your order. Nothing grinds your nerves as to get home to find something missing or not, as you requested at the outset.

Some folks pushing grocery store shopping carts are oblivious to their whereabouts. They are blocking your advancement. Or they think they are racing at the Indianapolis 500 speedway. That is evident when you head for the checkout line. They act like they don’t see you heading in the same direction. A picture worth a thousand-dollar price is the one that has their kid in the seat of the cart. The child is either laughing at the sudden burst of speed or turning quiet, hoping their parent will not have a wreck rushing to the checkout cash register.

How about dealing with a telephone customer service representative? If you have computer issues, you better be prepared to listen to the rep reading from a script of possible customer errors. This is almost always followed by insisting you unplug this and hook up that before they request access to your computer. They will practically ignore your answers to their questions until they finish reading the script.

And finally, those who rang your doorbell. It makes no difference if you have a “No Soliciting Sign on your house. I have one, but they act as though they didn’t see it when you ask about it. They are just in the neighborhood, they begin. How much do you pay for your monthly electric bill? They continue by expressing how much they will save you on that bill; sign up with us. Your charge is on your monthly energy bill.

They get offended if you are adamant about keeping your current setup and fees. “You mean you don’t want to save money.” You practically must insist they leave. You may have to slam the door on their faces to get them to move along.

The bottom line is this. Baby Boomers went through their twenties and thirties when society changed to a more liberal attitude period. We all wanted the best for people we had not met. It was an overall ‘wish you well,’ man. We inherited our parents’ work ethic. Becoming employed, we took on the responsibility of job performance as a leading criterion for promotions or other career advancements. Overall, we treated others like we wanted to be treated whenever we encountered them.

Then, Ronald Reagan became president. He addressed those “I got mine, and I don’t care about you” attitudes. Since then, Conservatism has moved closer to first place in exchange for more liberal thoughts toward our neighbors or friends.

The entertainment world reflected the free-spirited Baby Boomers era. Despite the hatred, this is still harbored by certain groups of folks. The great majority didn’t mind lending a hand to see our fellow humans lift themselves and earn their piece of the American Pie.

Ever since Reagan became president, we’ve gone in the opposite direction. Reagan’s administration instituted and changed more liberal laws. That practice continued with each Republican administration. Today, we have evolved into a ‘get out of my face before I hurt you’ type of people. In other words, ‘who let the dogs out’…Donald Trump. We don’t seem to have any patience with anybody, no matter their handicap. It’s all about I got mine. And I’ll take yours too if you are not careful.

Add that to the Wild West syndrome of backup before I shoot because I don’t like your kind. Or some other folks, taking the law into their own hands after drinking the right-wing rhetoric water of lying. Kids are shooting each other at our children’s parties or schools. What the…? The NRA doesn’t care; let anybody have as many weapons as they want, military-style or whatever. Surprise, surprise, all creeds and colors are in play.

For those of us who have seen a different America, it is sad to see the attitude change. We wonder how far our society is going to drift in this direction. When will we change course, if ever again?      

 Peace, blessings, stay healthy, and vigilant for our American rights. Make it a day in which Jesus Christ would be proud of you,

Codis Hampton II                                                                                                                                                     Author & Commentator

“The Episodic Thoughts of Hamp, Vol II” has been published. Check out my Authors webpage URL  https://outskirtspress.com/HampsEpisodicThoughtsVol2                                                                                                                                                                                                                                       

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Copyright 2011 Codis Hampton II, all rights reserved. A bi-weekly blog for your enjoyment

A Visit to Home Sweet Home

Although I love living in Pittsburg, I do enjoy our visits back home. We go as often as we can manage to do it. It provides a chance to walk or ride down memory lane. We are smart enough not to visit during the winter months of Milwaukee. You know, deicing the plane issues, reintroduced to the Hawk who is still as cold as ever. Although, the state of Wisconsin seems to be experiencing a record number in the secession of what is typically called Indian winters. Those from the east understand that to mean a string of unusually mild winters. Climate change anyone?
The book, Gracie Hall-Hampton, the Arkansas Years 1917-1953 was displayed by Track the Tag BookLitFire Publishers. The publishing booth display was during a six-day stint and at the ALA (American Library Association) Annual Convention – Expo in Chicago, IL.

To visit relatives in nearby Milwaukee, my wife and I stayed with her sister and her husband for almost fourteen days. As you may imagine you note the changes around town right away. You reminisce about the streets you roamed as a kid. You revisit people, places and things that provide many warm and fuzzy feelings about yesteryear.
Suddenly you are jolted from your stupor of a dream by the current resident’s action. The change in attitudes and environment are mind-boggling. People are driving crazy. They are running stop signs in Milwaukee, just like they are in Pittsburg. Now they’ve added the act of running stop lights. I actually saw a driver ask a city worker to move the street cone out of the way so that she could go around the other traffic stopped at the red light. He did, and she did actually run the red light. I know it was more than just a freak occasion because I saw an array of drivers running red lights time and time again, WTH. That entire behavior scene made me think twice before driving the rental through Milwaukee streets. Of course, I had no other choice but to drive the vehicle. And since the Convention-Expo was in Chicago, having to drive the ninety miles to Chicago was also a trip.
You listen to the TV news and get depressed at the violence committed by people on one another. The fact is one could have stayed at home and heard the same thing. That seems to be the state of our American cities these days. Then there is the slow and eye opening revelation that most of the people you knew have moved, left town or worst, died off. And that includes many of my relatives.

There is no escape from revisiting your own memories and beliefs during such a visit. Being at home allows you to compare eras, people and their behavior to the past. The fact that my daughter, Shawn Lynn visited Milwaukee during our time there also helped us to talk about the past. She is a fully grown forty-something young lady. Self-determination is not lost on this woman, yet she made us feel special that she is our daughter. She also reminded us that our nerves cannot stand constant chit-chat and older folks need time to recuperate after an evening of excitement.

Through it all, for me, there is nothing like being with family. The familiarity of it all is irreplaceable. I saw my sisters, brother, cousins and for a while, it seems like we never moved away.
But then I am a homebody. No matter where I visit, eventually, I am going to miss my house. Fourteen days is just about the length of time to be away from your personal residence. Unfortunately for me, I came back to the day to day occurrences of living at home. Yesterday it was a root canal to correct a tooth issue. Today I’m continuing to play catch-up and get back on schedule with my projects. Welcome home to me?

Peace, yet stay vigilant for our American rights. Make it a day in which Jesus Christ would be proud of you,

Codis Hampton II

 

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In a continuing effort to publicize my book, Gracie Hall-Hampton, the Arkansas Years 1917-1953, as noted I joined LitFires Publishing exhibit at this year’s ALA (American Library Association in June) Annual Conference & Exhibition in Chicago. Go to http://exhibitors.ala.org/ for the full details. Meanwhile look for my fifth book, Misguided Intentions to be published in August.

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Copyright 2011 Codis Hampton II, all rights reserved. A bi-weekly blog for your enjoyment